There is a modem or telephone line problem
The web page you have requested can’t be contacted, because your GlobalPC is not connected to a telephone line, or there is a problem with your modem or with the telephone line. To solve this, try these steps (you may want to write these steps down or print this page): 1. Make sure your GlobalPC is connected to the telephone line. 2. Make sure the “Online” light is lit on the front of your GlobalPC. If it is not on, try clicking “Reload” in the "View" menu, so the computer connects to the Internet again. 3. If it is on but you still receive this message, turn the GlobalPC computer off (using the On/Off button on the front of the computer), and then turn the power switch Off (on the back of the computer). Wait for a second, and then turn the power switch on the back of the computer On again. 4. While the computer is restarting, check the telephone line with a regular telephone to make sure it is still working properly. If you can hear a dial tone and dial a number, it is working correctly. 5. After the computer starts up, try connecting to the Internet again using the Global Internet program.